Black Arts Design offers a return policy within 30 days of purchase.

  • Returned products MUST be in new and
    unused condition and returned in their original packaging. Upon receipt and inspection
    Black Arts Design will issue a refund for the full purchase price minus shipping. A 5%
    transaction fee will be deducted from the refund amount to cover bank/processing fees.
  • Items that are used and/or no longer in sellable condition will not be accepted without
    direct approval from Black Arts Design. Contact us before shipping any used or not new
    product. If approved a 15% restocking fee plus a 5% transaction fee will be deducted
    from the purchase price to cover bank/processing fees.
  • The customer is responsible for shipping charges on returned or exchanged items.
    Returned items must be packaged in similar fashion to how they were received and
    should include a tracking number. Black Arts Design will not be held accountable for lost
    or damaged packages. Shipping charges are not refundable for returned items.
  • Products which have been modified, customized or shows signs of damage through
    misuse or improper use are not eligible for return. Any damage that occurs in the return
    shipping is the responsibility of the customer, package all items securely.
  • Following inspection and approval by Black Arts Design refunds will be processed
    within 2 weeks or receipt.
  • All credit card cancellations and/or refunds will be subject to a 5% transaction fee to
    cover bank/processing fees.
  • If you received a part that differs from the one you ordered, you believe is defective, or is
    missing any components contact us at once so we can help to resolve the problem.
  • Please include with your returned product the original invoice along with notation of the
    reason for the return and send it to:

    Black Arts Design
    P.O Box 31244
    Tucson, AZ 85751